Privacy Policy

The privacy policy of NOS revolves around how to protect the data and information that our clients share with us. Though we use cookies to collect this information it is used only to enhance the overall visitor’s experience, monitor the website performance, and improve customer support. We don’t sell your information to any third party.  We ensure to take all the important measures needed to protect the collected data. This privacy policy will highlight a transparent mechanism for processing and using your personal data. By using our website, you give consent to the collection and usage of your personal information in compliance with this Policy. 

Type of Personal Data We Collect When You Contact Us

When you use our services, we may ask you to provide us with information that can be used to identify and reach you. The types of personally identifiable data we may gather include:

  • Email address
  • First and last name
  • Postal Address, contact number, state, province, ZIP code, city, and data usage.

 

We use Google’s G-Suite software to encrypt and secure email traffic by using Transport Layer Security (TLS). You should be aware that any emails we send or receive may not be secure in transit if your email service does not support TLS. Additionally, we’ll check all emails sent to us, including those with file attachments, for malware or viruses.

Legitimate Interests serve as the legal justification for this processing because it is necessary for us to react to your inquiry and perform the service you have requested.

Purpose of Collecting Personal Information

We gather this data for the following reasons:

  • To deliver and maintain the quality of our Services.
  • To inform you about the modifications that occur in our service.
  • To enable you to participate in our Service’s interactive features whenever you choose to do so.
  • To offer 24/7 customer assistance.
  • To compile data or useful information so that we can enhance our service
  • To keep an eye on how our Service is being used.
  • To identify, stop, and fix technical problems.
  • To adhere to legal requirements

 

Using your personal information, we send you newsletters, marketing or promotional materials, or other information that might be of interest to you to get in touch with you. You can stop receiving any or all of these messages from us, by using the unsubscribe link or instructions included in any email we send,

Secure Data Storage

We keep your information in a database that is protected by Firewalls and powerful anti-hacking software guards. During online transfers, information gathered by our customer service agents is completely secured and protected through Secure Sockets Layer (SSL) protocols which enable us to encrypt the data. By adhering to commonly recognized industry standards for security, NOS takes any measures to safeguard the data of our customers. However, no protocol can ensure the complete security of information therefore we cannot guarantee you 100% security.

Data Usage

We may also keep track of how you access and utilize our Service. Usage Data may consist of the Internet Protocol address (IP address) of your computer, the type, and version of your browser, the pages of our Service that you visit, when and how long you spend on those pages, a unique device identifier, and other diagnostic information. We acquire this data to better understand trends, manage the Service, track users’ online activities, and compile broad demographic data about our user base.

Cookies and Website Use

We use cookies, web beacons, and other similar technologies to collect and store your personal information and usage data. On visiting our website, tiny files known as cookies are saved on your browser. These allow us to recognize your device and enhance the visitor’s experience by our When you visit our website, tiny files called cookies are saved on your system. These enable us to identify your device and improve your user experience by remembering your preferences and tailoring your visit.

In order to monitor the report, and help us improve the site, we employ third-party services to gather anonymous information about users’ behavior on the site, such as the number of users who access specific pages.

Visitors who want to leave a comment must also submit their name and email address.

Rights to Access Your Data

You have the right to annul your consent at any moment if you have permitted us to process your data. You can get in touch with NOS directly via email or post. The link to unsubscribe is located at the bottom of each of our emails.

You can enjoy the following rights regarding your data:

  • The right to know about how we collect, store, and use your personal information.
  • The right to request access to your personal information that NOS is holding.
  • The right to correct any mistakes if your personal data is unreliable or insufficient.
  • The right to request that personal data be deleted or removed.
  • The right to request limitations on how your personal data is processed.
  • The freedom to transfer data. You can request a copy of your personal information to use with another service or company if you have directly given it to us, we are using it with your permission or to carry out a contract, and it is processed automatically.

 

Requests for these rights must be submitted in writing and sent to the aforementioned address or email.

Privacy Policy Update

To reflect any changes that might be made to our data processing procedures or to the laws that apply this privacy policy may be periodically updated. We firmly advise that you regularly consider this policy so that you are aware of the measures we are doing to protect the privacy of your personal information.

Connect with Us

Please feel free to contact us if you have any questions or concerns about this privacy statement.

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